Westminster Abbey, a symbol of British history and culture, welcomes millions of visitors annually. As part of Westminster Abbey Enterprises Limited, the Abbey Shop plays a crucial role in providing visitors with memorable experiences and quality products. Join us in creating lasting impressions at one of the world's most iconic landmarks.
We are seeking a Retail and Online Fulfilment Assistant to join our team on a fixed-term basis until October 2025. This role involves providing outstanding customer service, maintaining shop standards, and accurately fulfilling online orders. If you are you passionate about delivering exceptional customer service in a vibrant and fast-paced environment, we would love to hear from you.
For further information please refer to the job description.
Interviews are currently scheduled to take place on 23 May 2025.
Working Hours
The full time equivalent hours are 35 hours per week.
Annual Holidays
The full-time holiday entitlement is 31 days per annum, including recognised public holidays, rising to 33 days per annum in the fifth year of service.
Training
On-site training will be provided in all aspects of the job. Any further training needs will be assessed through the probation period and in annual appraisals.
Pension Scheme and Life Assurance
All employees can join a Group Personal Pension plan, where the minimum employee contribution is 3% and the maximum employer contribution is 9% (as determined by the level of the employee contribution). You will be auto-enrolled into our qualifying workplace pension scheme after 3 months, if you meet the eligibility criteria.
All employees are covered by death-in-service life assurance, whether or not they choose to join the pension scheme.